All programs are available in different sizes to meet every budget requirement. We provide package pricing for small, medium and large businesses and are happy to provide you with a company specific service program.

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Here is an overview of all services. Click on the icon to see more details

Concierge Program

360 degree social engagement management

You want somebody managing your entire social engagement?
We can do that including market monitoring, presence moderation and response management.

We run your entire social presence including 24×7 social media monitoring. Daily content updates and content distribution across the social web. We assume the role of a concierge for anybody having questions, requests or inquiries and connect prospects or customers with the right team members at the right time. We build an escalation procedures so that you are involved when needed at a level you decide to get engaged with your team. Our social media monitoring and reporting shows you insights, progress and success of your social presence and engagement.

* We handle your entire social presence administration and maintenance
* We mange daily content updates and distribution across the web
* We run social media monitoring for you and provide you with reports

Prerequisites: LightHouse program

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Catalyst Program

Social engagement for indirect partner channels

If you want take your channel engagement to the next level.
This program is very similar to “Concierge Program” but dedicated for channels.

Your channel programs may be outdated and no longer very compelling. We make sure you have a top of the line partner relevant representation in the social web and there are no missteps due to lack of resources or education. We help you drive down communication cost and increase partner engagement.
* We handle your social partner presence administration and maintenance
* We prepare content and disseminate it across your social presence
* We manage social media monitoring and provide you with reports

 

Prerequisites: LightHouse Program

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Compass Program

Social engagement for Customer Experience Management

If you are working on a CX improvement you may as well start the engagement where most of your customers sharing their experience with the rest of the world: online.
This program is very similar to “Concierge Program” but dedicated to CX Engagement.

A great Customer Experience starts with carefully listening and watching customers, understanding what they need and want, what excites them and what frustrates them. We make sure you have a top of the line CX relevant representation in the social web and there are no missteps due to lack of resources or education. We help you gather feedback and facilitate the necessary conversations with the market.
* We handle your CX presence administration and maintenance
* We prepare initiatives, listening to customers across all market facing departments
* We manage social media monitoring and provide you with reports

Prerequisites: LightHouse Program

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Buzz Program

Social media buzz campaign management

You want to impress your audience and create a buzz?
We are buzz masters and generate a buzz with highest success rates.

Our team can create an impressive buzz for you. Buzz isn’t something that happens accidental and it isn’t something you can do yourself – because then it would be an ordinary promotion. If you need to impress a market, shareholders, partners, customers, prospects, competitors… you name it, we create a buzz campaign that does just that. We have not only the methodologies to get it done – but the resources to carry it out.

* We design situation specific buzz campaigns
* We involve the necessary resources and multiplier
* We work with our world wide S3 Magic Team to carry the buzz out

Prerequisites: 3 month on Concierge Program

X-Ray Program

Competition analysis

You want to know strength and weaknesses of your competition?
We can make an X-Ray and conduct a deep competition analysis

Being a wide open space, the social web has no secrets. We can identify the most important customers of any company, the biggest problems they have, the latest issues in their products, organizational challenges… anything. Since four years we create the most intimidating competition analysis in the market. In only 4 weeks we search through approximately 1 trillion pieces of information and do a human based analysis so you will know everything about your biggest competitor.

* We make a deep scan analysis of your competitors
* We provide you with a detailed report
* We don’t do X-Rays on our customers

Prerequisites: none

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Lighthouse Program

Social presence setup or overhaul

You need a new social presence or help overhauling your existing one?
We help you select from over 300 networks and build the presence for you.

Your presence in the social web is similar to your presence in the traditional web. Unlike the traditional static website, the social web is highly interactive and engaging. Social media is the next generation go to market model. We help you create your presence across the social web so you reach all your market segments and don’t leave any white spots – not now and not in the future.

* We will create a professional and market relevant social presence for you
* We help you make your social presence manageable and measurable
* We conduct ongoing research and check for new networks and platforms

Prerequisites: none

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Service Selection

If you are not sure what service maybe best for you, why not having a conversation over the phone?

Please call:

USA +1 (650) 384-0057
Europe +49 (30) 2023-8748
or email info@society3.com