Professional Service Overview

All programs are available in different sizes to meet every budget requirement. We provide package pricing for small, medium and large businesses and are happy to provide you with a company specific service program.

Here is an overview of all services. Click on the icon to see more details

Buzz Program

Social media buzz campaign management

You want to impress your audience and create a buzz?
We are buzz masters and generate a buzz with highest success rates.

Our team can create an impressive buzz for you. Buzz isn’t something that happens accidental and it isn’t something you can do yourself – because then it would be an ordinary promotion. If you need to impress a market, shareholders, partners, customers, prospects, competitors… you name it, we create a buzz campaign that does just that. We have not only the methodologies to get it done – but the resources to carry it out.

We design situation specific buzz campaigns
* We involve the necessary resources and multiplier
We work with our world wide S3 Magic Team to carry the buzz out

Prerequisites: 3 month on Concierge Program


Concierge Program

360 degree social engagement management

You want somebody managing your entire social engagement?
We can do that including market monitoring, presence moderation and response management.

We run your entire social presence including 24×7 social media monitoring. Daily content updates and content distribution across the social web. We assume the role of a concierge for anybody having questions, requests or inquiries and connect prospects or customers with the right team members at the right time. We build an escalation procedures so that you are involved when needed at a level you decide to get engaged with your team. Our social media monitoring and reporting shows you insights, progress and success of your social presence and engagement.

We handle your entire social presence administration and maintenance
We mange daily content updates and distribution across the web
We run social media monitoring for you and provide you with reports

Prerequisites: LightHouse program


 

Catalyst Program

Social engagement for indirect partner channels

If you want take your channel engagement to the next level.
This program is very similar to “Concierge Program” but dedicated for channels.

Your channel programs may be outdated and no longer very compelling. We make sure you have a top of the line partner relevant representation in the social web and there are no missteps due to lack of resources or education. We help you drive down communication cost and increase partner engagement.
* We handle your social partner presence administration and maintenance
* We prepare content and disseminate it across your social presence
* We manage social media monitoring and provide you with reports

 

Prerequisites: LightHouse Program


Compass Program

Social engagement for Customer Experience Management

If you are working on a CX improvement you may as well start the engagement where most of your customers sharing their experience with the rest of the world: online.
This program is very similar to “Concierge Program” but dedicated to CX Engagement.

A great Customer Experience starts with carefully listening and watching customers, understanding what they need and want, what excites them and what frustrates them. We make sure you have a top of the line CX relevant representation in the social web and there are no missteps due to lack of resources or education. We help you gather feedback and facilitate the necessary conversations with the market.
We handle your CX presence administration and maintenance
We prepare initiatives, listening to customers across all market facing departments
We manage social media monitoring and provide you with reports

Prerequisites: LightHouse Program


 

Service Selection

If you are not sure what service maybe best for you, why not having a conversation over the phone?

Please call:

USA +1 (650) 384-0057
Europe +49 (30) 2023-8748
or email info@society3.com

TwitterLinkedInFacebookGoogle+TumblrStumbleUponPinterest