Who buys this service: CXOs, marketing managers, agencies
Market Radar Program
You want to know who is talking about you or your solutions?
We can run the social media monitoring for you.
Social media monitoring is an important part of the social media engagement. You want to know who is talking about you and your products and be able to respond. More importantly, you may want to know about opportunities in the market when somebody is searching for solutions you may have. Creating a better customer experience and more advocates means to know what is going on in your market. Social Media monitoring is the most important method to do so.
Main business value of this program
You will get the most relevant market report and customer insights that allow you to navigate your communication in near real time. You will never loose an opportunity because you missed to respond to a conversation.
What you will need to do and what we are doing
* You tell us what you are interested in
* We setup the monitoring algorithm and watch your space 24×7
* We set escalation procedures to act in acordance to your needs
* We provide you with analytics and reports to better navigate your business
Society3 has the most experience in social media monitoring in the industry. We are using over 20 different tools and select the best tool depending on the requirements and objectives.
S3 Resources behind the service:
- Social media monitoring manager
- Social media analyst
Customer Internal Audience:
CEO, CMO, VP Sales, VP Products, VP services
This service provides valuable customer / partner voice information as well as trends and influencer information helping the management team to respond more accurate and faster to market changes and gain a competitive advantage.
Monthly ongoing service. Typically starting with a three month period