Brand Engagement Management

Who buys this service: marketing manager, social media manager, agencies

Concierge Program

You want somebody managing your entire social engagement?
We can do that including market monitoring, presence moderation and response management.

We run your entire social presence including 24×7 social media monitoring. Daily content updates and content distribution across the social web. We assume the role of a concierge for anybody having questions, requests or inquiries and connect prospects or customers with the right team members at the right time. We build an escalation procedures so that you are involved when needed at a level you decide to get engaged with your team. Our social media monitoring and reporting shows you insights, progress and success of your social presence and engagement.

* We handle your entire social presence administration and maintenance
* We mange daily content updates and distribution across the web
* We run social media monitoring for you and provide you with reports

Main business value of this program

You can outsource your social media administration to ensure reliable management and focus your precious resource to the actual relationship building process. Team effectiveness is the core business value of this service.

What you will need to do and what we are doing

* You decide on an escalation procedure for inquiries
* We handle your social presence administration and maintenance
* We ensure daily updates on your major presences and content dissemination acros the social web
* We respond to any kind of request and escalate them in accordance to the program
* We run social media monitoring for you and provide you with reports

Society3 Advantage

Society3 is reliably servicing more platforms than any other company in the industry.

S3 Resources behind the service:

• Social media manager
• Social media service team member
• Social media content manager
• Social media monitoring manager

Program duration

Monthly ongoing service. Typically starting with a three month period